Job Summary – Administration, Sales, and Dispatch

Job Type: Full-time, Employee

This position is vital for the success of the company. The candidate must have a strong memory, organization, excellent written and verbal communication skills, problem solving abilities, stress management, and able to positively interact with clients constantly. You must send in a cover letter or you will be immediately disqualified as a candidate.

Responsibilities and Duties

  • Cultivate strong relationships with clients.
  • Answer the phone and respond to client inquiries.
  • Dispatch service calls.
  • Book service calls and maintain SLA agreements with clients.
  • Maintain contact with staff regarding location and changes in appointments.
  • Assist Operations with staff resource allocation and project management.
  • Accounts receivable tasks such as receiving client payments, maintaining credit card authorizations, invoicing, and collections.
  • Assist or consult staff with creating quotes when necessary and prepare estimates for customers.
  • Proper documentation and reporting.
  • Customer service including signing in devices and finding appropriate product or services.
  • Product RMA’s.
  • Responsible to clean main level.
  • Sales.
  • Get client’s feedback.
  • Inventory management.

Qualifications and Skills

  • Previous customer service experience is required.
  • Fluent in French is an asset.
  • Must have strong computer and literacy skills.

Benefits

Medical and dental benefits available for qualified employees.

 

For inquiries please email [email protected].

Apply Now